about siteground things

[baladeva]

bolo ram .....

i am thinking about - to bring my site http://www.harekrischna.de to siteground - because my current hosters are not real good, and on top of that the support is near 0, + the are unfriendly to,

so i am thinking to change

2 question about that:

my visitors are usually from the German area, so its fare away from the siteground server, so the speed to open a site maybe little less - here in germany,

so any German users can please give there experience

ather think is:
i have a .de toplevel domain (is that the right name_?) and i cant bring it to siteground,
well, i can order a .com domain, no problem about that,
but i have around 300 pages rankt good at google, i dont wont to lose that ...

so any idea to manage this issue,

thank you for any response

[Tom]

Hello,

First of all, I would like to say that you will not be disappointed to change your hoster with SiteGround :)

Now, to the questions:


my visitors are usually from the German area, so its fare away from the siteground server, so the speed to open a site maybe little less - here in Germany,

so any German users can please give there experience


You should not experience any problems with the speed. Our servers are in the United States, but they are connected to the Internet though more than 6 of the largest ISP's in USA and the connectivity between them and Europe is extremely good (I'd say excellent). You can check the connectivity to the servers from here:

http://aletra.com/spotcheck.php

This will list results from all over the world - Asia, Europe, USA, etc. You can enter 'siteground12.com' -- this is our newest server.

Furthermore, here is a traceroute result to 'denic.de' which is a .de domain name registrar:


...
4 ge-6-0-0.mpr1.iah1.us.above.net (216.200.251.165) 1.239 ms 1.104 ms 1.116 ms
5 so-0-0-0.mpr2.iah1.us.above.net (64.125.31.62) 0.993 ms 1.105 ms 0.991 ms
6 so-4-1-0.mpr1.atl6.us.above.net (64.125.31.26) 13.861 ms 13.814 ms 76.940 ms
7 so-0-0-0.mpr2.atl6.us.above.net (64.125.27.50) 13.707 ms 13.706 ms 13.834 ms
8 so-3-1-0.cr1.dca2.us.above.net (64.125.29.38) 24.859 ms 24.839 ms 24.843 ms
9 so-6-0-0.cr1.lhr3.uk.above.net (64.125.31.185) 96.687 ms 96.915 ms 96.689 ms
10 so-0-0-0.cr2.lhr3.uk.above.net (208.184.231.146) 97.284 ms 96.807 ms 97.031 ms
11 so-0-2-0.cr2.fra1.de.above.net (64.125.29.150) 117.413 ms 117.404 ms 117.422 ms
12 so-0-0-0.cr1.fra1.de.mfnx.net (208.184.102.141) 117.528 ms 117.413 ms 117.410 ms
13 rt-cix-wms.denic.de (80.81.192.37) 118.046 ms 118.025 ms 118.260 ms
14 rt-whp.denic.de (81.91.160.6) 118.279 ms 117.782 ms 117.656 ms
15 fw-d-whp.denic.de (81.91.160.27) 118.052 ms 117.905 ms 117.795 ms
16 www.denic.de (81.91.161.19) 118.169 ms 118.276 ms 118.417 ms


As you can see, there are only 118ms to Germany, which is 1/10 of the second. It even shouldn't be noticable :)


i have a .de toplevel domain (is that the right name_?) and i cant bring it to siteground,
well, i can order a .com domain, no problem about that,
but i have around 300 pages rankt good at google, i dont wont to lose that ...


Well, I see no reason for you to not bring the .de domain name to SiteGround. You can just change your DNS servers to siteground's DNS servers, and you will be able to use your domain name with us with no problems :)

Best Regards,

Tom
SiteGround Support Manager
http://siteground.com

[baladeva]

thanks for fast response,

i thought that there should be no problem with the speed, but i saw your own siteground_page, open here somehow slow, it teaks around 20 seconds until the site is complete loaded, /thats with isdn/ - my site and normally athers are real faster, and your main site is about plain html, so no database_ inquiry, on the ather hand - your forum is more faster, so i dont understand .....

than also - your given link : http://aletra.com/spotcheck.php is not working, i woud like to try are tool for this thinks,

for the .de domain case; i read some thing that i can not bring a .de domain as primary domain, but i dont find it again (if you can point me please), i found only this: Only the primary domain, associated with your account will be renewed for FREE. All other domains transferred to SiteGround are subject to $14.95 renewal fee.,

no problem for some extra payment, but i wont understand all things clear bevore, and i wont to keep - for example this paths:http://www.harekrischna.de/home/index.php?option=content&task=category&sectionid=3&id=78&Itemid=27
http://www.harekrischna.de/forum/viewforum.php?f=5, there can be a ather path to, but this should be kept,

and also, i dont wont to disparage your service - that looks great - just wont to find out thinks,
the other day i was in the chat with someone from you ground, (forgot the name) and he liked to send me a email about: the 5 dollar_plan and payment possibilitys, but it does not come, so i would appreciate this still ...,

all the best!,

[baladeva]

than also_? what about my subdomains, like:
.................................................. ......
http://forum.harekrischna.de
http://puranas.harekrischna.de
http://kleinanzeigen.harekrischna.de/
.................................................. ...........
can i keep them_?

[Tom]

Well, actually the fault is mine. The correct link should be:

http://alertra.com/spotcheck.php


for the .de domain case; i read some thing that i can not bring a .de domain as primary domain, but i dont find it again (if you can point me please), i found only this: Only the primary domain, associated with your account will be renewed for FREE. All other domains transferred to SiteGround are subject to $14.95 renewal fee.,


Actually, there is no need for your domain name to be registered by us or transferred to us in order to get a hosting for that domain name and use that domain name for the particular hosting. On the following page you will find a manual how to change your exiting domain's DNS settings:

http://faq.siteground.com/faq/dns-change.html


and also, i dont wont to disparage your service - that looks great - just wont to find out thinks,
the other day i was in the chat with someone from you ground, (forgot the name) and he liked to send me a email about: the 5 dollar_plan and payment possibilitys, but it does not come, so i would appreciate this still ...


Well, you can contact our sales representatives. You should click the LiveChat icon on our main site:

http://www.siteground.com

They will assist you with anything you would like to.


i thought that there should be no problem with the speed, but i saw your own siteground_page, open here somehow slow, it teaks around 20 seconds until the site is complete loaded, /thats with isdn/ - my site and normally athers are real faster, and your main site is about plain html, so no database_ inquiry, on the ather hand - your forum is more faster, so i dont understand .....


Actually, our site is pretty heavy. It is not plain html at all, but it uses much database connections at the same time :) But 20 seconds is slow.

From our office (which is in europe too) our site loads for 3-5 seconds but we are using dedicated line.


than also_? what about my subdomains, like:
.................................................. ......
http://forum.harekrischna.de (http://forum.harekrischna.de/)
http://puranas.harekrischna.de (http://puranas.harekrischna.de/)
http://kleinanzeigen.harekrischna.de/
.................................................. ...........
can i keep them_?


You can have up to 100 subdomains for free along with our $5/mo hosting plan so the answer would be yes :)

[baladeva]

thanks for answer,

that tool @ alerta.com is great, i tried some sites from the forums "Website Review" and the are all near 1.50 sec. in Frankfurt GERMANY, so thats what is my site now,

the domain_case is like i thought, i have to be entangled with another hosting company, to keep my domain, so if you wont to improve your service,
then try to find a way, that can avert this thing --- ;)

anyhow - i will heft (consider) things (with my partners), about change spot,

thanks for your help