sitebuilder went crazy!! help!!! please!!

[wireles5]

I made changes to my website that I didn't want published so I unpublished it to make the changes. After I unpublished my website a whole mess of problems happened. Hopefully you guys can help me.

Now my domain name for my website doesn't point to the same ip address as the http://domain name. I have to type www. in order for it to work. My template and pictures don't show up when I am trying to edit my webpage. nothing loads anymore. I decided to delete the page and start over but the templates still won't show up. Any ideas or suggestions on what to do??

Thanks. anything would help a lot!

[Marian Drake]

I don't know whether this is something you're able to do or not...but. I subscribe to Tech Services. When something weird happens to my site, I simply give them a call. These people are absolutely terrific. If they can't answer your question right then, they give you a ticket number and work it all out for you! They'll do anything it takes to straighten out the problem. Plus, you learn a lot talking with them, because they teach you what to do. It costs me about $10.00 a month. I think it's $60.00 for six months, and you have to pay the full amount up front.

Marian

www.portlandpostcards.com

[Svetlio]

You can also post a ticket in the SiteBuilder related issues category through your Customer Area->Get Support->Get Support-Help Desk and the SiteGround Technical Support team will assist you in order to resolve the problem.