04-13-2010, 03:30 PM
well siteground installed the magento software for me, then i installed my theme. now I was going to test uploading a product. the image uploader for a product times out when you click on the upload button. it automaticly posts 100% and times out/ freezes. tried it in firefox and ei. I have been reading about others that have been having this problems with uploading images on magento with servers that use ctpanel. anyone else having this problem? any help would be great .
The first thing to check should be the permissions of your media directory and the subdirectories within. You can change your directories' permissions from:
cPanel -> File Manager
For more information about Unix Files Permissions, you can refer to the following URL:
NB: cPanel does not provide any means for changing your files' permissions recursively and in case you want to do that, you have to use a regular FTP client for that purpose. For more information about changing permissions (CHMOD) recursively using a FTP client, you can refer to the following tutorial:
If this does not help, the you can refer to the following thread in the official Magento forums where such a problem has been discussed and several suggestions for its resolution have been provided: