: Finally, someone answered my chat.
Mira: Welcome to SiteGround.com Hosting Services!
: Just a very simple question
Mira: you can reach our tech support via the ticketing system
: The user said your SMF hosting doesnt work
: Is that true?
: 2 users have reported it as an issue.
: Is it really broken?
Mira: I will ask you to contact our tech team
Mira: as we are a Sales departmet here
: Ok, how do I ask them?
: I am asking the sales team because I do not want to buy something that is broken
Mira: May I Ask you if you are our customer?
: At this time, yes, I am a current siteground customer, but I am asking this on behalf of someone I am referring here who read that thread.
: He wont buy the hosting unless you guys assure him its NOT broken.
Mira: just a moment, please
: Hello? M
ore then 9 mins have gone by since I got any responce from you. Just checking if the session disconnected?
: Seeing as you have not replied in over 13 mins now, I am going to assume the sesssion droped or you forgot about me.
: Ok, I have been waiting for well over half an hour
: I am going to open a support ticket.
: Well over half and hour waiting here