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  1. #1
    Join Date
    May 2006

    Default FTP Client Error: Could not retrieve directory listing


    I have this problem with FileZilla FTP Client:

    Status: Connecting to ***.***.de ...
    Status: Connected with ***.***.de. Waiting for welcome message...
    Response: 220 Serv-U FTP Server v5.0 for WinSock ready...
    Command: USER ruiz
    Response: 331 User name okay, need password.
    Command: PASS *******
    Response: 230 User logged in, proceed.
    Command: FEAT
    Response: 211-Extension supported
    Response: CLNT
    Response: MDTM
    Response: MDTM YYYYMMDDHHMMSS[+-TZ];filename
    Response: SIZE
    Response: REST STREAM
    Response: XCRC filename;start;end
    Response: 211 End
    Command: SYST
    Response: 215 UNIX Type: L8
    Status: Connected
    Status: Retrieving directory listing...
    Command: PWD
    Response: 257 "/" is current directory.
    Command: TYPE A
    Response: 200 Type set to A.
    Command: PORT 192,168,0,80,4,146
    Response: 200 PORT Command successful.
    Command: LIST
    Response: 150 Opening ASCII mode data connection for /bin/ls.
    Response: 426 Data connection closed, transfer aborted.
    Error: Could not retrieve directory listing

    Please, can anybody help me to find the problem?

  2. #2


    It seems your router/gateway does not handle the NAT-ing of FTP connections properly. As you can see in this line:

    Command: PORT 192,168,0,80,4,146

    The server is trying to establish a connection to your IP address, which belongs to a private, non routable network -- 192.168.x.x.

    Please make sure File Zilla is configured to work in passive mode. (More about FTP clients and accounts)

    Also, if you have a siteground.com account, make sure you are using the correct IP address or server name to connect to the server. The log that you pasted is not from a session with an FTP server of ours -- we use PureFTPd and Microsoft FTP Service for our Windows hosts, and have never had Serv-U FTP Server v5.0 on any of our servers.
    Last edited by Kate; 06-18-2006 at 03:18 PM.

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